Lotteries (White Label)
Winners and prizes
After the draw, check each winner’s details, approve them, and mark the prize as sent once you have delivered it.
On this page
Winners
When a lottery is drawn, its page shows how many prizes are sent. Winners have 24 hours to send their details, and a prize nobody claims stays with you. Lotteries with details to check also show under Needs you on the Lotteries page.
What each winner’s status means
| You see | It means | What to do |
|---|---|---|
| Waiting for winner | The winner has not sent their details yet. | Wait. |
| Check details | The winner sent their details. | Choose Approve or Reject. |
| Approved, not sent | You accepted the details. | Deliver the prize, then choose Mark as sent. |
| Sent | The prize was delivered. | Nothing. |
| Rejected | You refused the details. | Nothing. |
| Expired | The winner did not send details in time. | Nothing. |
Each action can carry a Note for your records, such as a transaction ID or a tracking number. Mark as sent cannot be undone, so use it only after you have paid or shipped the prize.
Notifications to your developer
Your developer can get a notice when someone wins, and can confirm prize delivery from your server.